Refund policy

🔄 Return & Refund Policy

Return Window We accept returns within 7 days of delivery for eligible products.

Eligibility Conditions To be eligible for a return, items must be:

• Unopened and in original, sealed packaging
• Undamaged and in the same condition as received
• Accompanied by proof of purchase (order number or invoice)

Non-Returnable Items Due to the nature of food products, we cannot accept returns on:

• Opened or partially consumed products
• Products damaged due to improper storage after delivery
• Items purchased on sale or as part of a promotional offer

Refund Process

1. Email us at [your support email] with your order number and reason for return
2. Our team will review and respond within 2 business days
3. Approved returns must be shipped back within 3 days of approval
4. Refunds are processed within 5–7 business days after we receive and inspect the returned item
5. Refunds are issued to the original payment method

Damaged or Incorrect Orders If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no additional cost.